The Amazon Way with John Rossman

Episode 110 – John Rossman discusses his book The Amazon Way and the leadership principles that helped the company dominate the online marketplace and become one of the world’s most disruptive companies. An Amazon insider, John was responsible for launching the third party selling business which today is over 50% of all Amazon units. Stay tuned after the interview for action items and bonus comments.

Mind Plus Machine with Marc Vollenweider

Episode 109 – Marc Vollenweider discusses his book Mind+Machine and a decision model for optimizing and implementing analytics. We hear a lot about Big Data and analytics these days, but how do you use data to really make a difference in the performance of your business? This interview explores how the human mind collaborates with machines to improve things like productivity, time to market, and quality, or to create new capabilities that did not exist before. Stay tuned for action items and bonus comments.

Brand Marketing One Customer at a Time – Special Episode

Special Episode – Kevin Craine offers quick and practical action items for entrepreneurs and business owners to gain more business by marketing your brand one customer at a time. This special episode includes action items that can make a difference and steps to take today for improved revenue and customer satisfaction. Stay tuned next week for another regularly scheduled show.

Ego Free Leadership with Brandon Black

Episode 107 – Brandon Black discusses his book Ego Free Leadership and ways to end the unconscious habits that can hijack your business. Brandon is a former CEO of Encore Capital Group and he shares his journey of transformation from an autocratic and argumentative executive to one who builds trust, collaboration and success. What are those habits? Why should “ego” be replaced with “we-go?” And how can you learn from the CEO’s story?  Stay tuned after the interview for five action items and hear bonus comments.

How your Personality Shapes Your Success with John Danner

Episode 108 – John Danner discusses the book Built For Growth and how your personality shapes your business success. What is your entrepreneur personality? How does it help, or hinder, your success? John is a UC Berkeley and Princeton faculty member, a best-selling author, and a trusted advisor to executives worldwide. Note: The book was released just today on Harvard Business Review Press and is already a #1 new release on Amazon. Stay tuned for three action items and bonus comments.

The New Smart Machine Age with Edward Hess

Episode 106 – Edward Hess discusses The New Smart Machine Age and where humans fit in. Will smart machines and robots start taking our jobs? What can we do to prepare for the inevitable transformation to robotics and automation? Ed is a Professor of Business Administration at the Darden Graduate School of Business at the University of Virginia. You’ve seen and heard him in places like WSJ Radio, CNBC, NPR, and Investor’s Business Daily. Stay tuned after the interview for five action items and hear bonus comments.

Great Customer Service with Chip Bell

Episode 105 – Chip Bell discusses his book Kaleidoscope and ways that companies can deliver innovative service. Everyone talks about the importance of delivering great service and ensuring a great customer experience…but how do you do it? What are the techniques that will really make a difference? And how do you know if we’re doing a good job or not? Stay tuned after the interview for five action items and hear bonus comments.

Mentoring Programs that Work with Patty Alper

Episode 104 – Patty Alper discusses her book Teach To Work and how a mentor, a mentee, and a project can close the skills gap in America today. Patty says that college students entering the job market are not prepared with the skills needed in the marketplace. She explores the benefits of corporate mentoring, the aspects of a successful program, and how organizations and executives can make the most of the effort. Stay tuned after the interview for five action items.

Becoming Facebook with Mike Hoefflinger

Episode 103 – Mike Hoefflinger discusses his book Becoming Facebook and gives us the inside story of the birth and rise of Facebook. Over 1 billion people use Facebook every day and it’s founding is one of the defining success stories of our generation. But for the people who actually molded the $300 billion company, the experience was far more uncertain than we might expect. Mike was one of those Facebook insiders with a front-row seat. Stay tuned after the interview for three action items and hear bonus comments.

Gaining Stadium Status with John Brubaker

Episode 102 – John Brubaker discusses his book Stadium Status and the business strategies used by stadium-filling country acts, sports teams and top brands to build their fan base and differentiate from the competition. John is the author The Coach Approach and Seeds of Success, which was recognized as the 2013 Business Book of the year at the Hollywood Book Festival and has been adapted into a screenplay for a major motion picture. Stay tuned after the interview for action items and bonus comments.