Big Data, Social Media and Mobile with David Giannetto

Episode 54 – David Giannetto discusses his book Big, Social, Mobile and how these three big trends are shaping business success today. How do these drivers combine to propel our success? And what should we do to take advantage of the confluence?

Stay tuned after the interview for five action items you can use to take advantage of the ideas and advice in this interview, and hear bonus comments from David.

 

Chief Customer Officer with Jeanne Bliss

Episode 53 – Jeanne Bliss discusses Chief Customer Officer 2.0 and ways to build a customer-driven growth engine. Jeanne held executive CX  positions for Microsoft, Allstate and Mazda, among others. She is also the author of I Love You More Than My Dog: Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad. Stay tuned after the interview for five action items to take advantage of the ideas and advice, and hear some bonus comments from Jeanne as well as some listener shout-outs.

Leadership, Culture and Success with Evan Hackel

Episode 52 – Evan Hackel discusses his book Ingaging Leadership and how to use a new approach to leading that builds excellence and organizational success. Evan works with some of the largest franchise systems in North America; Denny’s, Meineke, Häagen-Dazs, among others. Stay tuned after the interview for five action items to take advantage of the ideas and advice in this interview, and hear some bonus comments from Evan.

Turn Your Ideas Into Gold with Stephen Key

Episode 51 – Award-winning inventor Stephen Key discusses his book One Simple Idea and how to turn your ideas into a licensing goldmine. Stephen has licensed products that have sold in Walmart, 7-Eleven, and Disney theme parks worldwide. His inventions are endorsed by Michael Jordan, Alex Trebek and Taylor Swift. He’s a popular columnist for Inc and Entrepreneur. Stay tuned after the interview for five action items to take advantage of the advice in this interview, and hear bonus comments from Stephen.

Build Your Personal Brand with Chris Dessi

Episode 50 – Chris Dessi discusses his book Remarkable You and ways to build your personal brand. Chris is the CEO of Silverback Social, an award winning digital marketing agency, and you’ve seen him in places like CNBC, CNN, MSNBC and Fox News. His 2012 book Your World is Exploding was a best seller. Stay tuned after the interview for five action items to take advantage of the ideas and advice in this interview, and hear some bonus comments from Chris.

The Future of High-Tech Sales with Tiffani Bova

Special Episode – Tiffani Bova is a VP and Distinguished Analyst with Gartner Research. She was the recipient of Gartner’s Thought Leadership Award for her work on the future of IT Sales, named one of the Most Powerful & Influential Women in California, and is a Top 50 Sales and Marketing Influencer. Find her work in Forbes and the Harvard Business Review. Stay tuned after the interview for five action items to take advantage of the ideas in this interview and hear bonus comments from Tiffani.

Marketing Above the Noise with Linda Popky

Episode 49 – Linda Popky discusses her book Marketing Above the Noise and ways to succeed with marketing that matters. Linda has been named one of the top women of influence in Silicon Valley and inducted into the Million Dollar Consultant Hall of Fame. She holds an MBA and a BS in Communications from Boston University. Stay tuned after the interview for five action items to take immediate advantage of the ideas and advice in this interview.

The Art of Attracting Business with Joe Calloway

Episode 48 – Joe Calloway discusses his book Magnetic: The Art of Attracting Business and strategies to create a never-ending flow of new customers to your business. Joe is an executive in Residence at Belmont University’s Center For Entrepreneurship and the author the best-selling books Becoming A Category of One and Be The Best At What Matters Most. Stay tuned after the interview for five action items to take advantage of the ideas in this interview, and hear bonus comments from Joe.

Predictive Analytics with Eric Siegel

Episode 47 – Eric Siegel, PhD, discusses his book Predictive Analytics and how to predict who will click, buy, lie or die. Eric is a former Columbia University professor and you’ve seen him in places like Bloomberg TV, NPR and Fox News, among others. Get the the insight to predict the disruptors and drivers of business today. Stay tuned after the interview for five action items to take advantage of the ideas in this interview, and hear bonus comments from Eric.

Customer Experience The Mercedes Benz Way with Joseph Michelli

Episode 46 – Joseph Michelli discusses his book Driven to Delight and strategies used by Mercedes Benz to boost customer experience. Joseph is the #1 New York Times best-selling author of The Starbucks Experience, The Zappos Experience, among many others. He talks about his inside investigation into one of the world’s most respected brands, and what they did to make it even better. Stay tuned after the interview for five action items to take advantage of the ideas in this interview, and hear bonus comments from Joseph.