Artificial Intelligence and Customer Sentiment

simply-minimal-infographic-template-design-vector_fkrRHxvu_LEpisode 167 – Kevin Craine and Billee Howard discuss the use of nuero-powered technology to quantify, measure and understand human thought. Explore using artificial intelligence and sentiment analysis to connect customer emotion directly to¬† business performance. Understand the convergence of ‘big emotion’ and ‘big data’ and how it is valuable from a strategic and marketing perspective. Stay tuned for three action items in the second half.